Reference

What This Privacy Policy Means for You

We set out what we collect, why we use it, and how you can ask for a change before you move any further.

Account dataDevice logsCookie settingsPayment records

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Where Our Privacy Rules Apply

sinopati4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect only the details needed to open, secure, and service your account: the name you enter, contact number, device signals, session history, and payment references. If you use DANA, OVO, GoPay, or QRIS, the transfer record stays linked to the account so we can match

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deposits, resolve failed requests, and keep a clean record trail. This policy applies only where local law permits, and we may narrow access when the rules in your location require it. We keep records for the period needed to answer disputes, meet tax or fraud checks,
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and then remove or anonymise them when they are no longer needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Fast Privacy Contact Paths

If you need a correction, a copy of your data, or a question about how a record was used, start with live chat or email and include your registered phone number. Our support team replies in English and simple Indonesian, and we keep the channel open day and night so you do not wait for office hours. When the request touches account ownership, we may ask for a recent login device or a payment reference from DANA, OVO, GoPay, or QRIS.

Team online

Live Chat

Open chat from the corner of the page and send your registered email, device type, and the page you were on. We use that thread to verify ownership before we change any privacy record.

Email

Send privacy requests to [email protected] with your account name and the exact change you want. We keep the email trail for verification, then confirm the result once the request is processed.

If WhatsApp is easier, start with your username and a short privacy question. We use it for follow-up on account access, data correction, or payment-reference checks tied to DANA, OVO, GoPay, or QRIS.

DATA HANDLING

How We Handle Your Data

We treat privacy requests as account tasks, not a formality. Device logs help us spot suspicious access, cookies keep your session from breaking when you return on mobile…

Account Details

We keep the name, phone number, and login email you enter so we can verify ownership, send account notices, and…

Cookies

We use cookies to remember your session, language choice, and recent path on mobile and desktop.

Device Signals

Device type, browser version, and basic session logs help us detect unusual access and keep sign-in records tidy.

Retention

We keep records only while they are needed for account service, dispute handling, or legal duty.

Request Changes

If your phone number changes or you spot an error, send the exact correction by chat or email.

Who to Contact

For privacy questions, use live chat, support email, or WhatsApp.

Common Questions About Your Privacy

These are the privacy questions we hear most when you open an account, use DANA, OVO, GoPay, or QRIS, or switch from mobile to desktop. Each answer explains what we keep, why we keep it, and how you can ask for a correction or copy without sending extra personal detail. If your access depends on local law, we say that plainly before you proceed.

We collect the details you type into the form, plus device and session signals needed to verify access, reply to support, and match your record. That usually includes contact details, login history, and payment references.

Yes. Cookies remember your session, language choice, and the path you used to reach the page, so you do not need to start over each time. Clearing them is possible in your browser, but you will log in again.

We keep records only for the time needed to run the account, answer a dispute, or meet a legal duty. After that, we remove, anonymise, or archive the data depending on what the record contains.

Yes. Send the exact field you want changed, along with your registered contact and a recent login detail. We verify ownership first, then make the change or tell you when a record must stay for legal reasons.

Use live chat, support email, or WhatsApp and mention that your message is about privacy. If the request touches a payment record from DANA, OVO, GoPay, or QRIS, include the reference so we can find it faster.

Yes. Access depends on local law and is available only where local law permits. If the rule set in your location changes, we may limit certain pages or requests and tell you what that means for your account.

When you use DANA, OVO, GoPay, or QRIS, the reference can appear in your account history so we can reconcile the transaction and answer support questions. We do not publish those details outside the account.

What This Privacy Policy Means for You

Fast Privacy Contact Paths

Live Chat

Email

WhatsApp

How We Handle Your Data

Account Details

Cookies

Device Signals

Retention

Request Changes

Who to Contact

Common Questions About Your Privacy

01 What data do you collect when I open an account?

02 Do you use cookies on mobile and desktop?

03 How long do you keep my privacy data?

04 Can I ask for a correction or deletion?

05 How do I contact you about privacy?

06 Does local law affect my access?

07 Do payment records appear in my profile?

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